Author: PrismRBS (Barrett Jelvik)

Emerging trends in campus retail: concierge service We all know retail is changing, due in large part to the rise in eCommerce. But, brick-and-mortar stores are not dead or doomed. Shoppers’ expectations of an in-store experience have simply evolved. Customers have higher expectations for customer service, and they’re looking for more experiential retail. They also...

eCommerce is becoming a more integral part of the customer experience. Shoppers like the convenience of online shopping, including the ability to research and compare prices. But, a poor digital shopping experience leads to low conversion rates and lost business in the future. The latest PrismWeb template was designed to reflect the changing digital shopping...

Our updated documentation portal makes it easier to find what you’re looking for. It features: More robust search functionality A new and improved user interface Integration with the ticketing system, which displays documentation options when entering a support ticket Smaller, more consumable documents We’re continuing to make updates and add documents, so check back frequently....

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