Rush can be a stressful time for students and stores. A little additional preparation can make this Rush season a lot easier for everyone. Here are several tips to ensure you don’t overlook the small things that could lead to big headaches. Purge your financial aid data prior to the new semester. We recommend doing...
Director of Bookstore Services Cyndi Farrington shares her tried and true best practices The 49er Shops have a long history serving the California State University, Long Beach campus – since 1953 to be exact – and a long history fulfilling, packing and shipping orders. While their foray into eCommerce and online fulfillment didn’t start until...
Barrett Jelvik, Central Washington University Wildcat Shop’s eCommerce and online ordering supervisor, oversees the store’s website and manages the order fulfillment team. Before joining the team five years ago, he worked in both corporate and startup environments doing web design and digital advertising. His breadth of experience has enabled him to strengthen and grow the...
Our virtual customer engagement sessions allow our team to dive deeper into the topics you focus on every day. Our goal is to deliver efficient software solutions and continue work on our modernization efforts, and to achieve this goal, we need to hear from you. Here are some emerging themes we discovered from our previous...
Instructions for turning off your PrismWeb Buyback module: Login to PrismWeb Manager Drop down “Textbooks” and select “Buyback” Ensure “Enable on Site” is not checked
Plus more 2020 store design insights from Campus Store Design Randy Stejskal, vice president and founder of Campus Store Design, and his colleagues Kim Walters, assistant director and interior designer, and Nicole Nielsen, interior designer, shared their insights about what design themes they’re currently noticing, how retail is changing and more and more stores are...
Emerging trends in campus retail: concierge service We all know retail is changing, due in large part to the rise in eCommerce. But, brick-and-mortar stores are not dead or doomed. Shoppers’ expectations of an in-store experience have simply evolved. Customers have higher expectations for customer service, and they’re looking for more experiential retail. They also...
Our sales, marketing and customer success team members returned from the campus store industry’s biggest trade shows last week with insights on industry trends, themes and challenges. Here are a few of their takeaways: On retail experiences… Most buzzworthy phrases heard: experience economy, experiential retail, customer engagement We’re in an experience economy. Customers are looking...
Denise Walsh, Strategic Campus Advisor for Campus Advisory Services discusses what collegiate retailers should look for in retail and merchandising design trends for 2020. Denise, what retail trends are you expecting to see this year? I recently attended the Sports Licensing Tailgate Show in Las Vegas and had the opportunity to hear retail trends from...
eCommerce is becoming a more integral part of the customer experience. Shoppers like the convenience of online shopping, including the ability to research and compare prices. But, a poor digital shopping experience leads to low conversion rates and lost business in the future. The latest PrismWeb template was designed to reflect the changing digital shopping...
