Category: Articles

Preparing for Rush
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Preparing for Rush

Rush can be a stressful time for students and stores. A little additional preparation can make this Rush season a lot easier for everyone. Here are several tips to ensure you don’t overlook the small things that could lead to big headaches. Purge your financial aid data prior to the new semester. We recommend doing...

Holiday Merchandising Guide
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Holiday Merchandising Guide

For retailers, it’s already time to begin thinking about the end of the semester and the holidays. To ready your store for a successful holiday season, follow these merchandising best practices and marketing tips. Prepare now. Order products as soon as possible for your store, as availability is sometimes limited and lead times are longer...

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PrismRBS Announces FreedomPay Partnership

Partnership offers customers best-in-class PCI-validated payment commerce options Lincoln, Neb. (December 02, 2020) – PrismRBS, a leading provider of higher education retail technology, announces its new partnership with FreedomPay, a leading consumer-centric commerce platform. FreedomPay’s Point-to-Point Encryption (P2PE) offers world-class security by tokenizing credit card data, eliminating the storage of credit card numbers within the...

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Support Best Practices

The PrismRBS support team strives to provide excellent, efficient service to all customers. To enhance your support experience, there are a few things you can do to ensure the process goes smoothly. Follow this advice to reduce the number of touchpoints with our team and get your ticket resolved quickly: Submitting a ticket To best...

Expert Barrett Jelvik shares his keys to building a successful eComm strategy
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Expert Barrett Jelvik shares his keys to building a successful eComm strategy

Barrett Jelvik, Central Washington University Wildcat Shop’s eCommerce and online ordering supervisor, oversees the store’s website and manages the order fulfillment team. Before joining the team five years ago, he worked in both corporate and startup environments doing web design and digital advertising. His breadth of experience has enabled him to strengthen and grow the...

COVID-19 accelerated the need for a strong eComm strategy. Here’s how CWU’s Wildcat Shop rose to the challenge.
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COVID-19 accelerated the need for a strong eComm strategy. Here’s how CWU’s Wildcat Shop rose to the challenge.

For the past five years, Barrett Jelvik has served as Central Washington University’s eCommerce and online ordering supervisor, overseeing the Wildcat Shop’s website and managing the order fulfillment team. As the end-to-end supervisor of the fulfillment team, he watches products from the point they go online to the point they get shipped out the door...

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Virtual Discovery Sessions

Our virtual customer engagement sessions allow our team to dive deeper into the topics you focus on every day. Our goal is to deliver efficient software solutions and continue work on our modernization efforts, and to achieve this goal, we need to hear from you. Here are some emerging themes we discovered from our previous...

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Emerging trends in campus retail: concierge service

Emerging trends in campus retail: concierge service We all know retail is changing, due in large part to the rise in eCommerce. But, brick-and-mortar stores are not dead or doomed. Shoppers’ expectations of an in-store experience have simply evolved. Customers have higher expectations for customer service, and they’re looking for more experiential retail. They also...

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Top 5 reasons to upgrade your PrismWeb template

eCommerce is becoming a more integral part of the customer experience. Shoppers like the convenience of online shopping, including the ability to research and compare prices. But, a poor digital shopping experience leads to low conversion rates and lost business in the future. The latest PrismWeb template was designed to reflect the changing digital shopping...

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